Privacy Policy

What is a Privacy Notice?
Under data protection law you, as a client of Little Moore Physiotherapy, have specific rights. To communicate these rights to you in a clear and concise manner, we are providing you with this privacy notice.
 

Who We Are:
We are a small Private Home visiting Physiotherapy Service.
Little Moore Rehabilitation
Telephone numbers: 07880556745 / 07788580396
email address: info@littlemoore-rehab.co.uk
For the purposes of processing your personal data we are the Controller.

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The Personal Information we collect and process about you:

We may collect personal information about you when you contact us by email, telephone or via our website and social media accounts.
We record and use the following categories of personal data which may include:
Name, Date of Birth, contact address, telephone number, email address and physiotherapy treatment notes.
 

Sharing Your Personal Data:
We only share your personal data with your explicit consent, where, for example we need to contact a third party regarding your Physiotherapy treatment and give them your relevant details in order to provide your current clinical records. Where third parties are used by us to store your personal data, we ensure they are compliant with the data protection law and any such data is not stored outside of the EU.
 

Retaining Your Personal Data:
Whilst you are client of ours we will continue to store and use your personal data. As Chartered Physiotherapists we have a legal obligation to keep these details for adults for 8 years after discharge.
 

Your Rights:
As we process your personal data, you have certain rights. These are a right of access, a right of rectification, a right of erasure (within our legal Professional obligations) and a right to restrict processing.
You may request a copy of your data at any time. Please make such a request in writing by email to us info@littlemoore-rehab.co.uk. Please provide the following information: your name, address, telephone number, email address and details of the information you require.
If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact us directly and any necessary corrections to your data will be made without undue delay. If you believe we should erase your data, please contact us, at: info@littlemoore-rehab.co.uk
If you wish us to stop storing or using your data, please contact us at: info@littlemoore-rehab.co.uk
Where you have provided explicit consent for us to use your data you have a right to withdraw this consent at any time (within our legal Professional obligations)

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Data Breaches:
Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay. We will give you the contact details of the person who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it.

Should You Wish to Complain:
You can contact the Information Commissioner's Office (ICO) via their website:
www.ico.org.uk should you wish to make a complaint about the way we are processing your personal data.
 

Automated Decision Making and Profiling:
We do not use any system which uses automated decision making or profiling in respect of your personal data.